// Hello,Please help integrate the Stey SDK. It's a UX analytics tool to improve user experience. // Docs:https://help.stey.ai/en/articles/8635119-how-to-collect-user-behavior // SDK code:

Services

My unique professional experience and expertise allows me to dial up or down, based on what hands-on skills you need.

General Services

Tactical optimising
For services where you want to improve or optimize a product or service to retain and increase customers.
 
  • Design Research 
  • Customer Research & User interviews 
  • UX Design & Writing
  • User Interface (UI) Design
  • Information Architecture and Navigation Design
  • Interaction & Visual Design
  • Design System Development 
  • Usability Testing
  • Wireframing & Prototyping 
  • Feedback Loops & rapid validation (Iterative Design)
  • A/B Testing 
  • Operational Process and Workflow Design
  • Service Design
  • Ticket & Issue writing
  • Product development 
  • Data-informed Decision Making
Strategic transformations
For services where you want to ensure your efforts are innovative and aligned with the organization's overall goals and objectives.
 
  • Problem Framing 
  • Insight Development
  • Complexity Navigation & Sensemaking
  • Facilitation
  • Brand Guardianship
  • Product & UX Strategy 
  • Service Blueprinting & Customer Journey Mapping
  • Systems Oriented Design
  • Workshops & Innovation Labs
  • Product Roadmapping
  • Product Management 
  • Design of KPIs and Metrics
  • Pilot Projects & Programmes
  • Customer Engagement
  • Agile & Lean Transformations
  • Innovation Culture & Skill Building
  • Strategic Co-Creation
Disruptive changes
For services where you want to embrace market changing ideas and leverage disruptive forces to your advantage.
 
  • Strategic Foresight and Scenario Planning
  • Data-driven Decision Making
  • Future Visioning & Design 
  • Blue Ocean Strategies

Are you ready to make a change?